Questions
If the answer you need is not here, the report form reaches a person.
It is printed twice on the certificate — in the field band under the products, and again in the footer — in the form EMET-EG-K7M3-Q4X. The last character is a check character: if you mistype one character, or swap two, we tell you it was mistyped rather than pretending the certificate does not exist. The QR code on the certificate goes straight to its page on this register, so on a phone you never need to type it at all.
The register. A printed certificate is a snapshot of the day it was issued; certification can be suspended or withdrawn at any time afterwards, and the register is updated the same day. This is why every Emet certificate says that verification is only valid here.
Valid — in force, the holder is under active supervision for the products listed. Suspended — supervision is paused from a stated date; product made in that period is not covered. Withdrawn — permanently revoked; the certificate must not be used or displayed. Expired — the validity period ended and was not renewed. We compute expiry as you look, so the register cannot be a day behind.
Then it was not issued by us, and if you were shown a document bearing it, that document did not come from Emet. Please report it — a photograph helps. We record lookups of numbers that were never issued, so a document in circulation shows up as a pattern rather than a single complaint.
A mark with no letter beside it declares the product pareve — no meat, no dairy, no dairy equipment, no fish. D is dairy, DE is pareve made on dairy equipment, Meat is spelled out, F is fish, and P means Kosher for Passover — never pareve. The classifications page explains each one.
Where a certificate says a product is certified only when bearing the symbol, the symbol on the pack is the guarantee — not the brand name. An otherwise identical pack without it is not certified. If you think a mark is being used on something we did not certify, tell us.
Because in food manufacturing they are usually two companies: one holds the certificate and another makes the product. We name both — the holder and the facility — so the register says who is actually supervised. A holder may ask us to keep the manufacturing site off the public page; where that happens the page says so rather than quietly leaving it out.
The plant inspection is not usually the long part — the ingredient review is, typically two to six weeks, because every raw material has to be traced to the plant that actually produces it and its own certification verified. The supervision page sets out all twelve stages.
No, and it never will be. Product names and their classifications are public because buyers genuinely check them. Ingredients, formulas, suppliers, inspection reports and fees are not, and are covered by a non-disclosure agreement signed before you send them.